![]() Cognizant reports that the chatbot market worldwide will reach $1.3 billion by 2025, experiencing a growth of 24% CAGR.ĭuring COVID-19, when most businesses were looking to reduce their operational costs using automation, plenty opted for Artificial intelligence-powered chatbots.īut, a couple of common questions for many businesses today are how to develop an AI chatbot and how much it costs to develop a custom AI chatbot app. In fact, Gartner says that over 70% of professional workers will communicate with AI chatbot platforms daily by 2022. Omnichannel businesses and retailers witness a great experience with these chatbots as they have multiple business channels and want to offer the same experience across all channels.īusinesses are realizing the AI chatbot benefits in terms of increasing lead generation, improving customer support, boosting sales, and much more. It worked well for Facebook, and then many other apps and businesses explored its use cases for their benefits. The adoption of an AI-based chatbot started to rise in the past few years when the social media giant Facebook experimented with its use across the Messenger application. It eliminates the hiring of a dedicated support agent who has to answer even the common queries on an individual basis. These advanced chatbots enable enhanced interaction with visitors and answer their queries like a human. The AI-based chatbots are more advanced than traditional live chat applications. To ensure that the first impression is good, thousands of businesses worldwide are looking out for artificial intelligence chatbot or AI chatbot development services. The first conversation is the road to making a good impression. Depending on that first conversation, the prospect decides whether to become a customer or not. This is because the interaction between a prospect and the company starts with a conversation. That remains true for most businesses and startups today. ![]() ![]() Somebody wisely said that the first impression is the last impression.
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